The dealership guarantees to the original retail purchaser of a paid service repair (the “Service
Customer”) that it will repair or replace Eligible Parts (as defined below) that fail under normal use
conditions within 3 years or 50,000 miles (whichever comes first) from the date of purchase appearing on
Service Customer’s repair order. Please, keep this guarantee and your repair order in your vehicle at all
The guarantee is good at any participating dealership owned and operated by Lithia Motors, Inc.
We will repair or replace Eligible Parts with new or re-manufactured parts free of charge, including related
labor. However, in the event that new or re-manufactured parts are not available, we revise the right to
refund to Service Customer the original amount paid for the Eligible Parts and related labor.
The guarantee is not transferable and does not cover the following:
• Repairs the customer did not pay for.
• Failure due to negligence, alteration, misuse, accident or use
for which the part or parts were not designed or approved by
the part manufacturer.
• Part(s) repaired or replaced under any other applicable new
or used vehicle warranty.
• Part(s) used in commercial or for-hire applications or use in
racing or other competitions.
• Loss of time, inconvenience, loss of use of vehicle, towing
charges, consequential damages or other economic loss.
• Damage due to lack of maintenance (use of wrong fluids,
refrigerant, fuel, oil or lubricants).
• Incomplete repairs performed at the
Service Customer’s request.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THE ELIGIBLE PARTS. ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. THIS
WARRANTY PROVIDES SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS
DEPENDING ON THE STATE IN WHICH YOU LIVE.
New or re-manufactured part replaced at the dealership excluding: tires, brakes, filters, fluids, anti-freeze,
refrigerant, wiper blades, spark plugs, light bulbs, manual clutch disc, DVD entertainment system, interior
trim items, and glass.
See Service Advisor for additional details and restrictions.