A Customer From EAGLE RIVER, AK Gave a 4.2 Star Rating On Their 2022 Chevrolet Silverado 1500 Service Experience

Recently bought a 1500 Silverado, which apparently had an airlock and was low on coolant from the factory, causing the coolant fan to run continuously even when outside temperatures were in single digits. I called to make an appointment to have the truck looked at and was told to bring the brand new truck in and it would be placed in the queue and it would be 10 to 15 business days until the truck would be looked at. I did not agree with being put in the queue for a brand new vehicle, especially if no courtesy vehicle would be provided, I asked to talk to the service manager Kenny Walton so I could schedule an appointment. Kenny was very attentive and professional and scheduled an appointment for the following week, I arrived for my scheduled 8:00 am appointment and received the truck back a bit after 11:00 and was told the reason for the continuously running fan, as stated above.