404 Reviews Found
Confirmed Sales Customer
THESE GUYS WERE A GREAT HELP. I AM BUYING A PROPERTY IN ALASKA AND THEY HELPED ME WITH EVERYTHING I NEEDED. THANK YOU VERY MUCH.
Kevin R.
BROOKINGS
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Confirmed Service Customer
Our car has needed to be fixed for months now. We have brought it in three times and all we get is they can���t help unless the light comes back on. Our heat is going out. The light come on and off. We had our oil changed but the oil pan or something had a crack lost all the oil almost seized our engine. The parts department or the mechanics department will not take appointments any longer. It���s first come first serve but if it���s something major, you have to leave your car we are we only have one car they will not work with us. There���s no replacement a rental car for us to get, it���s just been. The whole situation has been a horrible horrible experience. We probably will not shop with the Chevrolet any longer. We do buy. We bought a lot of vehicles through this company but at this point with the experience we���ve had we will not come back.
Deanna S.
ANCHORAGE
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Confirmed Sales Customer
We started with a phone call inquiring about a car we liked. From there we met a sales man named Steve, and he gave us the best customer service we could have asked for. From there, as we were thinking and talking about possibly making a purchase. We were given time to discuss these matters as a couple without any interruptions, manipulation, stress, or complicated jargon from the sales floor. Steve left his office to allow us time to debrief this important decision of purchase and came back to revisit our discussion in a timely manner. We felt respected and encouraged to ���take our time������and that he was willing to walk/ talk us through any questions we may have had. After deciding to make our purchase, we felt that all of the other parts of the deal from the banks, insurance, and closing sale were very professional and truly cared about our experience. We were thankful to buy from a great team after having some hesitation due to a few of our last experiences that were less than par. This is has been one of the best purchases we have ever made and plan on using them again in the future. Thanks to everyone who made our experience so great!
Justin W.
PALMER
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Confirmed Service Customer
Mike was very professional. He made sure that I was informed about any and all issues with my vehicle.
Richard T.
ANCHORAGE
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Confirmed Sales Customer
Gerry was awesome and I would have walked out but he managed to convince me otherwise and now waiting on my running board.
Hay C.
ANCHORAGE
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Confirmed Service Customer
My experience was great and all recommended factory services where completed thanks to the staff there.
James H.
ANCHORAGE
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Confirmed Sales Customer
Justin was excellent and worked hard to find a truck with all the features I was looking for
Danny W.
ANCHORAGE
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Confirmed Service Customer
Dawson was prompt with communication and got my truck in quickly, working with my schedule for a recall
Ryan B.
HOMER
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Confirmed Service Customer
I used the quick lube and Michael, who helped me, is the best! He communicates well, answers my questions, lets me know what is due and not due, and is kind! That means everything. Thanks Michael.
Kimberly R.
ANCHORAGE
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Confirmed Service Customer
Brought my suv in to get the headlight bulb changed. They disconnected the battery and took it out to get to the headlight. When they put the battery back in it would not start. Then I was told that it would take six weeks before they could look at it. I asked for a loaner but could not get one. Then I was told that the suv would be towed to the bay in the afternoon and they���d reprogram it. It was Friday. Now I am waiting to hear from the shop, and it is Monday. The hope is that they can get it going as I only went in to get the headlight bulb changed, and I paid for that service. I should not have to pay for it to be reprogrammed and they need to fix whatever isn���t working now. I usually get good service. Please fix my suv, and get it back to me. Thank you.
Mary W.
ANCHORAGE
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Confirmed Sales Customer
So far so good. Have not yet picked up our vehicle. That will happen today
Karen S.
VALDEZ
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Confirmed Service Customer
I went in for an oil change. It took 5-10 minutes for the service manager to appear. He created the paperwork for the oil change but I also explained that the heater was not throwing much heat. He looked at the computer service records and recommended a coolant system flush. I was thinking that perhaps it needed a new thermostat or filter but he never recommended that. I waited for about 3 hours in the waiting area with no contact with the service manager. At 4:00 I received a call from a lady at the service desk who said my vehicle was done. I paid and left. There was still hardly any heat in the vehicle. The "inspection " page showed the tire pressure in front and back were at 10lbs. difference. And there is a leak in the differential. And I needed an air filter. Why didn't he have the courtesy to ask if I wanted any of this attended to while I sat there for hours? Especially for something as simple as an air filter! So now am I supposed to make an appointment to get air balanced in my tires? Extremely disappointed.
Maureen P.
ANCHORAGE
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Confirmed Service Customer
After being lied to for the third time at Swickard chevrolet , south anchorage took care of me quickly and professionally
Dale G.
ANCHORAGE
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Confirmed Sales Customer
The truck I wanted did not get inspected through the dealership yet. I told Josh, salesman I had to work the next day, do a costco run and drive 3 ours back home. They moved the truck up to the front of the line to get inspected so I could take it home that day. At times I felt it was going too fast, but I got home, and after unpacking from Costco it was 9:35pm. I got up at 6:30am. They did not steer me wrong. At the end of the day I am glad they went quickly through the buying process. I am happy how it went.
Roxanne R.
KASILOF