I was not impressed with your service. Only Shane seems to actually care about the person standing in front of him. The other guys just sit there and stare at you. Hart said he would call me at certain times and then failed to do so. On top of everything I over paid for the repairs to my vehicle and had to come back 3 times because they didn?t spray off my engine after they had over filled the coolant
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
As always, Steve was helpful and personal. He heard my concern and promptly went to work getting our car in and fixed. As the repair would take a couple of hours, he arranged for a shuttle ride. I was able to return to my home and wait comfortably. Once the repair was complete, Dean returned to my house to take me back to Lithia. It was a day of Excellent Customer service.
Hi, thank you so much for your high rating. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Chevrolet of South Anchorage!
My Service Advisor Glen, is a true professional, he was very helpful, had a great sense of humor and knows his job well. And the Service Manager Kenny...... he is by far the BEST, I have ever worked with, he made my experience the best it could be. I'll definitely be returning for all my service needs.