Customer Reviews

The first come first service scheduling is a big pain. It's hard to get in and they take all day with your vehicle. No shuttle service was made available. Uber $55 to get home. The actual oil change wasn't bad and take less than an hour but had my car all day.

Good work done.

Quick fast and easy with great communication

Recently bought a 1500 Silverado, which apparently had an airlock and was low on coolant from the factory, causing the coolant fan to run continuously even when outside temperatures were in single digits. I called to make an appointment to have the truck looked at and was told to bring the brand new truck in and it would be placed in the queue and it would be 10 to 15 business days until the truck would be looked at. I did not agree with being put in the queue for a brand new vehicle, especially if no courtesy vehicle would be provided, I asked to talk to the service manager Kenny Walton so I could schedule an appointment. Kenny was very attentive and professional and scheduled an appointment for the following week, I arrived for my scheduled 8:00 am appointment and received the truck back a bit after 11:00 and was told the reason for the continuously running fan, as stated above.

Great staff. Dealt with the computer sign up issue for me. Helped me out a ton

They were very helpful!

Great, quick service. Same-day appointment.

Courtesy shuttle left without me so had to pay $50 for Uber because I had to get to work. Was told to wait in lounge but there was miscommunication between service advisors and shuttle driver

Friendly staff, helpful information.

Clear an upfront about everything!

While I’m happy with the outcome, I’m not too happy about how we got there. Although I figured I would need a new engine (on a vehicle I had under a year) I was not called after my vehicle was diagnosed and before new engine was put in. I dropped my truck off and three weeks later I get a call it’s ready. Nothing in between. I was told not even to call for three weeks because they were so backed up. Don’t get me wrong the guys are great, but a new engine is huge without notice.

Best one I’ve had yet

Kept me informed on what was needed

Awesome

Shane was super helpful and informative. Glad he was there

Kong was great to work with. He was very informative and communicated well. Enjoyed worked with him

Your staff was under a lot pressure do to shortages and training replacements, things should get better once your at full staff

Chris was amazing and so accommodating to our unique schedule and needs!

Felt at home with workers, made feel at ease talking to them.

Mike the service advisor is excellent at his job. If you put him in a function dealership, he would greatly succeed.