I had a 2pm appointment for a tire change over. The whole reason for appointments is so you don’t have to sit all day and wait. At 2:45pm my car was still sitting exactly where I parked it. It wasn’t pulled into the garage until around 2:50. Not sure why they bother with appointments when they don’t keep them.
Have had alot of bad experience with it. It's OK if you want to get an oil change. But scheduling an appointment is alot of hassle numerous times I've scheduled an appointment and showed up then they te) me I haft to leave it for 4 weeks. If I had known before hand I could of prepared for it
Hybrid had an issue the end of July. In September a hybrid battery was ordered and installed in October. Please get more mechanics who are trained to work on hybrids. I know it’s hard to get staff. Thanks