Customer Reviews

My vehicle was serviced quickly and professionally while I waited.

No one answers the phone! I scheduled an appointment online and when we showed up they told us that was not possible even though I clearly received an email from the dealership. They also did not tell us we needed to pick up the vehicle by 1:00 so they kept it an extra 2 days because the Service Dept was closed when we arrived! This is the worst customer service I've ever had to deal with at a car dealership.

It was a great experience and very grateful for all of the help.

Josh was accommodating. He made the deal happen quickly and continued to engage with us for the first few days to ensure we understood how to use our new EV.

Mike was awesome. He is friendly and answered all my questions. I have been using the service dept for 21 years for two different vehicles. Always a great experience. Thank you.

The dealership was super clean and welcoming. Great job. :)

Nothing to add

Very good experience, the service department was understanding of my predicament and did a great job working on my truck, definitely going to be coming back for more business

Was hoping my vet would have been fully detailed and ready to go when I showed up to drive it away. It was not:(! Kindness and professionalism was there but attention to detail is lacking. Will be doing business with lower 48 in the future.

Got my oil changed and my tires rotated

User friendly

I brought my truck in for a hard shift and a ticking noise. They ended up telling me my only option was to replace my engine on my 2021 Silverado. I brought it to another independent shop for a second opinion. Within one evening he located a TSB from chevy on my engine that described my specific symptoms and was able to fix it for 1/5 of what Chevy quoted me for an engine. The fact that Chevrolet of South Anchorage tried to scam me out of $10k by neglecting to do their job makes me sick. I just got my truck back yesterday after 4 months of being truckless, 2 of which due to Chevy sitting on my truck and not doing their job. There���s scratches all over my truck from your techs hitting my doors on the lifts I noticed the day I picked it up. I will be in touch with GM directly and will ensure that nobody I know ever goes to Chevy South Anchorage for any repairs.

Mike in lube bay had my car in and out within an hour. Let me know that I have upcoming services and have me an estimate on how much they would be. Great job.

Always a pleasure coming here. Once it gets in- it���s quick and easy!

Mike is awesome!!

Great staff good service

Chris Daw and Justin were great! They were very helpful and answered all of our questions.

goog job

Went in for a oil change. It and a thorough check of my car was done,and they washed it. Great service.

Fast service and very helpful