1176 Reviews Found
Confirmed Service Customer
I was not impressed with your service. Only Shane seems to actually care about the person standing in front of him. The other guys just sit there and stare at you. Hart said he would call me at certain times and then failed to do so. On top of everything I over paid for the repairs to my vehicle and had to come back 3 times because they didn?t spray off my engine after they had over filled the coolant
Sara B.
ANCHORAGE
Business Response
Hi, we truly appreciate your honest feedback. We would like the opportunity to make this up to you. Please contact our manager at (907) 205-4776 so we can make your experience a positive one.
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Confirmed Sales Customer
Sales representative is very friendly and helpful.
Alona D.
CORDOVA
Business Response
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Everyone was very helpful and made the purchase as smooth as possible.
Brian W.
EAGLE RIVER
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
While I have a long drive to come in for an oil change (which can be problematic), this time was very fast and efficiently done. Thank you for the quick work on my way to the airport.
Evelyn B.
KENAI
Business Response
No thanks needed; we're happy to help! Please let us know if you need assistance with anything.
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Confirmed Service Customer
As always, Steve was helpful and personal. He heard my concern and promptly went to work getting our car in and fixed. As the repair would take a couple of hours, he arranged for a shuttle ride. I was able to return to my home and wait comfortably. Once the repair was complete, Dean returned to my house to take me back to Lithia. It was a day of Excellent Customer service.
Deborah S.
ANCHORAGE
Business Response
Hi there, your satisfaction is our top priority. Thank you for the great review!
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Business Response
Hi, thank you so much for your high rating. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Always great service. Quality work in good time.
Mike S.
CHUGIAK
Business Response
Hi there! We're so happy we were able to help you out! We hope you have a great day!
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Confirmed Service Customer
Hart kept us informed regarding the delay in acquiring the needed part. No fault of the dealership when GMC has supply chain issues.
Jonathan S.
ANCHORAGE
Business Response
Thanks for the positive review, Jonathan Skinner! We look forward to your next visit! Take care!
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Confirmed Service Customer
Needed Warrenty work done, shop got me taken care of with minimal cost out of pocket
Michael H.
ANCHORAGE
Business Response
We're glad everything was completed quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to see you soon!
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Confirmed Sales Customer
Great communication, informative, features and available services fully explained, sociable and overall great experience.
Christopher K.
PALMER
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Got us in and took care of our window in no time. Thank you getting us back on the road!
Laverne S.
ANCHORAGE
Business Response
No thanks needed; we're happy to help! Please let us know if you need assistance with anything.
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Confirmed Service Customer
Professional and did a great job of getting me in and out in a quick manner.
Thomas R.
ANCHORAGE
Business Response
Hi, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of South Anchorage. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The South Anchorage Lithia service personnel were very helpful. The oil change was done in a timely and efficient manner.
Porter K.
ANCHORAGE
Business Response
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Chevrolet of South Anchorage!
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Confirmed Service Customer
My Service Advisor Glen, is a true professional, he was very helpful, had a great sense of humor and knows his job well. And the Service Manager Kenny...... he is by far the BEST, I have ever worked with, he made my experience the best it could be. I'll definitely be returning for all my service needs.
David P.
ANCHORAGE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Service scheduling was quick and efficient. Appreciated the service department being open on Saturday.
Norris B.
ANCHORAGE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
My Service advisor was very helpful and created a welcoming time at the dealer.
Patrick C.
CHUGIAK
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!