The service was very good, although I was stuck between a car in the check-in bay and two cars behind me whose owners had exited their vehicles. I couldn’t move to another available spot and had to wait for nearly 30 minutes before a service technician moved the car in the check-in bay. The possible lesson learned is to exit my vehicle and go inside and check in. At least it would alleviate some frustration of waiting in the cold. I tried to adhere to the sign about pulling forward and waiting for the service door to open.
I had made an Appt online to get a recall fixed and an oil change. Unknown to me, than meant nothing. I even received emails and text reminders about my appt and had driven 3 hours on icy Alaskan roads to get there. Augustas was awesome and squeezed me in to get everything fixed and told me not to schedule online because the Anchorage system does not talk to the Chevy app.
I was about to make a deal with Dallas, I asked for certain length of the vehicle through to ship it out with the airline, but he was being naive and made a unwelcome joke about taking the tailgate or with back lights taken off everybody was on the back ground laughing. Vexatious behavior, very humiliating. Uneasy feeling, on the other hand Matt and Isaac were very understanding thank you.
Everyone did amazing. I really appreciate the thoroughness of the service and attention to detail making sure the work was done correctly. Very impressed. Thank you! And right before a Holiday to keep myself and my family safe on the road!