Shane in your service department (ANC Alaska) is awesome. Although I did have to come into the dealership for the same trouble light multiple times, he was extremely helpful in trying to resolve the issue and went above and beyond to make sure that I was taken care of.
I am completely satisfied with my service experience with Chevrolet of South Anchorage. I had an issue with my braking system as well as needing an oil change and tire rotation. Service Advisor Shane got me in and out in record time with a job well done. I won���t trust anyone else with my service needs.
I just was interested in getting a quote on buying a rear window for my 2015 truck. Brandon told me that he thought it was a recall item. He searched and found it was. This kind of service is what is needed. I will be returning to get more work done on my truck and other vehicles. Thank you for your assistance and service.
I showed up for my appointment time of 7:30 am. Only one service rep was helping customers. My rep Glen was wandering the around the service bays and had to be flagged down by the one person who was working. It took me 25 to get helped and then another 15 or so minutes to check my truck in. Both my wife and I were late for work due to Glens complacency. The I had to call and check on my truck at 4pm for him to tell me it was done and come in. Poor experience all around.