Customer Reviews

My salesperson was very professional and made the entire experience painless and enjoyable. I couldn’t recommend her enough.

Good service

Kong went out of his way to coordinate technical issues with my On Star account which were not the reason for the initial service request.

N/A

The salesman I was working with worked really hard to get us a good deal on our Chevy 1500 and couldn’t thank him enough

Ryan was very helpful and pleasant to deal with.

Kong was very helpful and made sure to explain everything to me without making me feel like I was asking dumb questions. He made sure to check in with me as I was at the dealership for quite a few hours while tests were ran. I was asked before any work was done and given accurate costs. Even though it took awhile to get everything done everyone was helpful and as a dealership that does walk in oil changes the wait was expected. 10/10 recommend!

Good service and thet talk me with polite

Good customer service.

Excellent Service

Very good service

I am the type to just hate dealership experiences. The who process just feels slimy and shady. Over all you guys did well but I just want to buy a car and get the hell out and not waste my whole day. Kenai made the process a bit quicker than normal. He did really well

Was able to get a great price and do all paperwork done within an hour

As long as the problem is mechanical they can fix it, but they can not seem to be able to find electrical problems and fix them

Took about 1 month to do an easy fix. Which I could have done it myself if my vehicle was not on the warranty. I had to pay my friend to loan me his vehicle because I needed to go to work that the dealership should have pay for it. On top of that, I was expecting my first baby that I was in need of a vehicle. On the day of the delivery I had to pay out of my pocket to Uber to go to the hospital. My sales associate Sycee was no help at all. She didn’t offer me a loaner. First, instead of helping me resolve my problem about my easy fix vehicle she want me to sign a new lease which I was not interested at all. Secondly, when I asked for a loaner she quoted “we don’t do loaners at all.” Lastly, she lied to me about they don’t do loaners because, when I asked the sales manager about it he quoted “yes we do loaners but we don’t have any loaners at moment”. It was odd because there was vehicles at their lot. In addition my service advisor Edgar Corona was no help at all. First of when I dropped off my vehicle he quoted “it will take about 2 to 3 weeks to get it done. 3 weeks is the max if you really need it to get it done take it to swickward to see if they could do it right away or you could go to a shop it’s an easy fix but it will ONLY cost you $200”. Secondly, he did not update me with my vehicle at all. I had to keep calling them for updates about my vehicle. Lastly, when I went to pick up my vehicle it was covered with bird poop. Before I dropped off my vehicle to them my car did not have any bird poop at all. They didn’t even clean the bird poop at all. This just shows me that they don’t value customer care service and it makes me not to do any business with them. Overall my experience with Chevrolet of South Anchorage is -10 being the WORST DEALERSHIP that I have been to and I would NOT recommend this dealership.

I filled out an online pre-qualification application with Chevrolet South Anchorage dealership. Got a E-mail back and Sales person Rich Steger called me and helped me from start to finish to purchase a new Chevy Silverado truck.

Shane provided excellent customer service. He kept us informed about our vehicle’s status and reached out to our insurance multiple times to assist us. Thank you!

The Sales representative Christopher Daw was an extraordinary agent; he dedicated his time to explain me every detail during the purchase process and demonstrated extraordinary Attention to detail with the follow up to my questions and coordinate my appointments for installation of the accessories requested with the purchase. Excellent Job Christopher, you are the best!

Shane has been excellent to work with every time I’ve brought vehicle in and that was the same this time too. He stayed in contact with me to keep me updated on progress of repairs which I really appreciated.

Came in with out an appointment for an oil change..took less than an hour and It was done .