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This was my first experience in dealing with the South Anchorage facility. I found them to be Friendly and Prompt, and have very good Communication skills. A part needed to be ordered and when returning the vehicle for repair, I felt like a long time customer. For seven years I operated a small Service Station on the Seward Highway, and making the customers feel welcome was also always my goal. I definitely felt that way on my first encounter with Chevrolet of South Anchorage.
Glen at the service department is excellent. His detail attention to my frustration was so impressed. He was calm, collected and very patience. He understands my trucks problem and did his best to meet all the problems. I couldn't do it with out Glen. Keep up the good work Glen. Appreciated all your hard work. In addition, I would like to give thanks to the mechanic that worked on my vehicle. You and Glen made it possible for me. I haven't met the mechanic, but would greatly appreciate if someone congratulate him too.
I take my work truck and personnel vehicles to Lithia Chevrolet of South Anchorage for service, and every visit is a pleasant one. This time I was greeted by Shane who is very knowledgeable, professional, and friendly. Thanks Shane!!
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Chevrolet of South Anchorage!
I wasn’t happy with the the situation with my car. The fact that such a low mileage well taken care of vehicle was having this type of issue or how long it took to diagnose the problem or the fact the extended warranty company wouldn’t cover it. However Augustus was great to work with. He was kind, constantly followed up and tried to be as helpful as he possibly could.