Customer Reviews

Wonderful

Excellent work

My experience was great and all recommended factory services where completed thanks to the staff there.

Justin was excellent and worked hard to find a truck with all the features I was looking for

Dawson was prompt with communication and got my truck in quickly, working with my schedule for a recall

I used the quick lube and Michael, who helped me, is the best! He communicates well, answers my questions, lets me know what is due and not due, and is kind! That means everything. Thanks Michael.

Brought my suv in to get the headlight bulb changed. They disconnected the battery and took it out to get to the headlight. When they put the battery back in it would not start. Then I was told that it would take six weeks before they could look at it. I asked for a loaner but could not get one. Then I was told that the suv would be towed to the bay in the afternoon and they���d reprogram it. It was Friday. Now I am waiting to hear from the shop, and it is Monday. The hope is that they can get it going as I only went in to get the headlight bulb changed, and I paid for that service. I should not have to pay for it to be reprogrammed and they need to fix whatever isn���t working now. I usually get good service. Please fix my suv, and get it back to me. Thank you.

Four hours to get an oil change

No Problems

So far so good. Have not yet picked up our vehicle. That will happen today

I went in for an oil change. It took 5-10 minutes for the service manager to appear. He created the paperwork for the oil change but I also explained that the heater was not throwing much heat. He looked at the computer service records and recommended a coolant system flush. I was thinking that perhaps it needed a new thermostat or filter but he never recommended that. I waited for about 3 hours in the waiting area with no contact with the service manager. At 4:00 I received a call from a lady at the service desk who said my vehicle was done. I paid and left. There was still hardly any heat in the vehicle. The "inspection " page showed the tire pressure in front and back were at 10lbs. difference. And there is a leak in the differential. And I needed an air filter. Why didn't he have the courtesy to ask if I wanted any of this attended to while I sat there for hours? Especially for something as simple as an air filter! So now am I supposed to make an appointment to get air balanced in my tires? Extremely disappointed.

After being lied to for the third time at Swickard chevrolet , south anchorage took care of me quickly and professionally

The truck I wanted did not get inspected through the dealership yet. I told Josh, salesman I had to work the next day, do a costco run and drive 3 ours back home. They moved the truck up to the front of the line to get inspected so I could take it home that day. At times I felt it was going too fast, but I got home, and after unpacking from Costco it was 9:35pm. I got up at 6:30am. They did not steer me wrong. At the end of the day I am glad they went quickly through the buying process. I am happy how it went.

Very Good

Everything went quick and smooth, probably the easiest car buying experience I've ever had.

Very professional & quick.

For the second time making an appointment makes no sense we had an appointment, but my wife had to sit there for two hours before they started makes no sense

another great servicing

Gerrard was amazing to work with. He was flexible and accommodating. My transaction was quick and flawless.

The service advisor that assisted me at the quick change lane was extremely helpful, upfront, friendly, and honest during my visit. Thank you GM & employees!