Confirmed Service Customer
Went in for an oil change, and five hours later get a call saying it’s done. I was looking at the paperwork, and the back page has a note saying the oil pan cover is leaking bad. Which was underlined three times with exclamation point. Nobody said anything. First oil change on new truck. Then nobody will answer phone, so I drive down. I was told to drop it off and leave it and when they have time, they will look at it. Maybe when your promising great service, start sales pitch with this.
James H.
ANCHORAGE,
AK
Business Response
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