536 Reviews Found
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Confirmed Service Customer
I went in for a check engine light... covered under warranty, now it's back on again and I won't get a rental and will need to drop it off again. I don't understand how a diagnostic was ran, but more issues arise after I get the initial issue fixed? Doesn't sit well. I bring my car back next week. But, experience wise, everyone was friendly.
Angela G.
ANCHORAGE
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Confirmed Service Customer
My service was performed on a timely manner
Adrian G.
ANCHORAGE
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Confirmed Sales Customer
Purchased a new 2024 Chevy Colorado z71. Salesperson, Sysee Jokela, was great. Finance guy, David ??, was very helpful too.
Timothy G.
ANCHORAGE
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Confirmed Service Customer
Oil change completed as I waited for my vehicle. Staff answered any questions quickly and knowledgably.
Carole G.
ANCHORAGE
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Confirmed Service Customer
Showed up for an oil change & was back on my way in under 45 minutes!
Jim G.
TUCSON
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Confirmed Sales Customer
At first, I thought I would not qualify for a new vehicle, I was only going to search for a used, less miles vehcile. I am happy for the outcome also with the extra discount that was offered! thank you!
Gloria H.
NEW STUYAHOK
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Confirmed Service Customer
I purchased my 2005 Chevy Silverado brand new at the South Anchorage store and have taken to you for all maintenance and preventative maintenance. I’ve been working with Edgar Corona exclusively and he has treated me very fairly. This last visit I got the “Ultimate Detail” on the vehicle…Beautiful job guys Thanks!
James R.
VALDEZ
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Confirmed Service Customer
Came in for a oil change. Crew was fast and friendly.
Mitchell J.
ANCHORAGE
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Confirmed Sales Customer
Very attentive and helpful. Not pushy and very honest.
Salina B.
EAGLE RIVER
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Confirmed Service Customer
Dropped my truck off (they were very busy) for an oil change they called me a couple hours later. All the people I talked with were nice.
Joseph G.
ANCHORAGE
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Confirmed Service Customer
I scheduled my new truck for its initial service (7500 miles) and a check engine light had come on. The check engine light went out 24 hours later and stayed off for the 5 days until my appointment. I told the service advisor upon the arrival to my appointment and he checked the code and said it was probably a software glitch. So we proceeded with the initial service which he said would take two hours. After two hours I called to check on progress to see if I could come pick it up. I left a message and replied to the autogenerated text that I would like an update. After another hour I did the same thing, message and text. Having not heard anything and it being 5 hours since I dropped the truck off I called for an Uber to take me back to the dealership. Upon my arrival the service advisor I dropped it off with was not there. It took 10-15 minutes just to find out where my truck was. Once it was located nothing had been done. Apparently they had parked it in the back waiting to diagnose the now nonexistent check engine light. I sat in the dealership for another 90 minutes waiting for my initial service. They did change the oil but did not rotate the tires or perform any of the other suggest maintenance items that are listed by GM. All around terrible service.
Mitchell J.
EAGLE RIVER
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Confirmed Sales Customer
Chris johnson from sales was awesome. Same with Kim from service
Jeremy A.
STERLING
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Confirmed Sales Customer
Josh was very helpful in showing us the 1500 that we were interested in. He went over the options and talked about financing available. We went on a test drive and loved the truck so we purchased it.
Robert M.
ANCHORAGE